Terms & Conditions

Terms and Conditions

Last Updated: July 1, 2026

Welcome to theabglobal.ae. These Terms and Conditions ("Terms") govern your access to and use of the website theabglobal.ae (the "Website"), operated by AB Marketing ("AB Marketing," "AB Global," "we," "us," "our"), including any purchase of products such as tea, coffee, turmeric, and other goods offered on the Website.

By accessing or using our Website, or by placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our Website.

1. About Us

theabglobal.ae is owned and operated by AB Marketing, a company registered in the Sharjah Publishing City Free Zone, United Arab Emirates.

Registered Address: Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates Email: sales@theabglobal.ae Phone: +971 56 461 3977

2. Eligibility

By using our Website, you confirm that you are at least 18 years of age, or are accessing the Website under the supervision of a parent or legal guardian, and that you have the legal capacity to enter into a binding contract under UAE law.

3. Account Registration

  • You may be required to create an account to place an order. You agree to provide accurate, current, and complete information during registration and to keep this information updated.

  • You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

  • We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

4. Products and Pricing

  • We make reasonable efforts to display our products (including tea, coffee, turmeric, and future product additions) and their descriptions, images, and prices accurately. However, we do not warrant that product descriptions, images, or other content are error-free.

  • All prices are listed in AED (UAE Dirhams), unless stated otherwise, and are inclusive/exclusive of applicable UAE VAT as indicated at checkout.

  • We reserve the right to modify prices, discontinue products, or update product information at any time without prior notice.

  • In case of a pricing error, we reserve the right to cancel any order placed at the incorrect price, whether or not the order has been confirmed.

5. Orders and Payment

  • Placing an order through our Website constitutes an offer to purchase, which we may accept or decline at our discretion.

  • Order confirmation via email or SMS does not guarantee product availability; we will notify you if an item cannot be fulfilled.

  • Payment must be made in full at the time of ordering through the payment methods available on our Website. All payments are processed via secure third-party payment gateways.

  • We reserve the right to cancel or refuse any order that we suspect involves fraud, unauthorized activity, or a violation of these Terms.

6. Shipping and Delivery

Shipping and delivery of orders are governed by our separate Shipping Terms, which form part of these Terms.

7. Returns and Exchanges

Returns are governed by our separate Returns Policy. Exchanges — offered only for damaged, defective, expired, or incorrect items — are governed by our Exchange Policy. Both policies form part of these Terms.

8. Intellectual Property

  • All content on the Website, including but not limited to text, graphics, logos, images, product packaging, trademarks, and software, is the property of AB Marketing or its licensors and is protected under UAE intellectual property laws and applicable international treaties.

  • You may not reproduce, distribute, modify, or create derivative works from any content on our Website without our prior written consent.

9. User Conduct

You agree not to:

  • Use the Website for any unlawful purpose or in violation of these Terms or UAE law

  • Attempt to gain unauthorized access to our systems, accounts, or networks

  • Upload or transmit viruses, malware, or any harmful code

  • Engage in any activity that disrupts or interferes with the Website's functionality

  • Post or transmit false, misleading, defamatory, or infringing content

10. Product Information and Disclaimers

  • We take reasonable care to ensure product descriptions, ingredients, and nutritional information are accurate. However, we recommend reviewing product packaging upon delivery, particularly for allergen and ingredient information.

  • Our products are intended for general consumer use. If you have specific dietary requirements, allergies, or health conditions, please consult a medical professional before use.

11. Limitation of Liability

To the fullest extent permitted under UAE law, AB Marketing shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Website or products purchased, including but not limited to loss of profits, data, or goodwill. Our total liability for any claim arising from your use of the Website or products shall not exceed the amount paid by you for the relevant order.

12. Indemnification

You agree to indemnify and hold harmless AB Marketing, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Website, violation of these Terms, or infringement of any third-party rights.

13. Third-Party Links

Our Website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of any third-party websites.

14. Consumer Protection

These Terms are intended to operate in accordance with UAE Federal Decree-Law No. 15 of 2020 concerning Consumer Protection and its Executive Regulations. Nothing in these Terms is intended to limit any statutory rights you may have as a consumer under UAE law.

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Sharjah, United Arab Emirates.

16. Changes to These Terms

We reserve the right to modify or update these Terms at any time. Changes will be effective immediately upon posting on the Website with an updated "Last Updated" date. Your continued use of the Website following any changes constitutes your acceptance of the revised Terms.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable under UAE law, the remaining provisions shall continue in full force and effect.

18. Contact Us

For any questions regarding these Terms and Conditions, please contact us at:

AB Marketing Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates Website: theabglobal.ae Email: sales@theabglobal.ae Phone: +971 56 461 3977